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Support Services
We offer a different approach to IT support by automating the day to day IT tasks. Offering many services
such as; Computer Inventory, Monitoring, Software Deployment, Patch Management, Remote Desktop Management,
Audit and Reporting features we can effectively manage your entire computing infrastructure.
On-site support:
Our courteous and knowledgeable staff go to you for all your computer needs.
Virus/spyware removal, equipment setup, hardware upgrades, software installation,
troubleshooting, wireless etc...
You can count on Mooney's Bay Computer to make it work right!
Emergency support:
Now this is different!
You have an emergency?
System crash, flood, fire, thieft, virus, whatever the cause, our team will assist in getting what
is needed to get your business systems back up and running. Whether you need loaners for damaged
or stolen equipment, on-site service for system recovery, whatever the need might be, just ask us!
We are good in finding solutions to almost any challenge, big or small.
Maintenance Contracts:
We make it possible for you to run your business efficiently without the worry of IT tasks and challenges.
Here are a list of services included in maintenance:
- PC Inventory / Computer Audit
Complete computer inventory and software inventory.
- PC Remote Control / Remote Support
Secure access to computers remotely.
- Patch Management, Software Installation / Update
Fully automated security patch scan, patch deployment.
- Network Monitoring / Alerts
Instant notification for hardware changes, software changes, policy violations, low disk space,
unapproved network access, new devices on the LAN, etc.
- Network Policy Enforcement
Monitoring of network usage by machine and by application. Define policies and limit network access to
only corporate approved applications.
- Maximum Security
Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data
packets the network. Nothing for attackers to exploit.
Email us for more information
If you have any questions give us a call or email us at sales@mooneysbay.com
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